Help

Help for attendees and organizers

I can't find my ticket

Sign in to the account used for the purchase and go to My Tickets. If the order is confirmed and the ticket doesn't appear, contact support with the account email and the order number.

Cancellation, refund, or event change

Check the conditions shown on the event and order. For cases that cannot be resolved in the order area, contact support before sharing documents or sensitive information.

I'm an organizer

Invited organizers should review the event information, capacity, cancellation policy, check-in staff, and payout details before publishing or opening sales.

Didn't find the answer? Talk to support.