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Privacy

Your data and privacy

In the controlled beta, data requests are handled through an assisted process. This avoids exposing account or ticket data to anyone who is not entitled to access it.

  1. Send the request to privacy@example.invalid using your account email, without sending your password or ticket credentials.
  2. State whether you need access, correction, export, deletion, or clarification about the data processing.
  3. The team confirms your identity using a method proportional to the risk before disclosing or changing information.
  4. The team logs the request, responds within the applicable deadline, and explains any legitimate retention, security, or legal limitation.

For general questions about an order or event, use the support channel. For details about data processing, read the Privacy Notice.